13. Horrible Hotel Experiences & Bad Reviews
Not all hotel experiences are good, and what is good for someone else might not work for another. Surely people pour their hearts out on TripAdvisor when something goes wrong on their dream holiday, how should a hotel answer to those? Or should they at all? Does it matter, or does the whole review matter?
This is our uncut version of our podcast episode. You can find our cut versions below!
Spotify: https://open.spotify.com/show/2FAJKGidgzcVhJVFrskDCo?si=XDsGKFzxSuWnDr_DUXDT6g
Apple Podcast: https://podcasts.apple.com/us/podcast/front-desk-survivors/id1503988177
Acast: https://shows.acast.com/front-desk-survivors/episodes
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