Home Hotel Review A hotel punished guests for bad reviews with a $350 charge. it’s now being sued by the state.
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A hotel punished guests for bad reviews with a $350 charge. it’s now being sued by the state.

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A hotel punished guests for bad reviews with a $350 charge. it’s now being sued by the state.
It was one of the peculiar features of the Abbey Inn: A couple might spend a holiday there in a romantic suite surrounded by southern Indiana woods – and never meet another soul. No other guests, sometimes. No full-time staff. Often no clerk. “Your stay is private,” read the now-defunct hotel website in the spring of 2016. “You may not see another person.” The place looked pretty to Katrina Arthur. From the outside, the Abbey seemed to fit its name, a little forest sanctuary, painted white like a church. So she and her husband booked a weekend getaway in March last year. Then they found out what lay beyond the surface. A deception lawsuit submitted last week by the state of Indiana against the hotel’s owner claims that Arthur never got to see a thick policy document that listed certain other peculiarities about the Abbey. “We hope you enjoy your stay with us,” read a page buried deeper on the website, beyond the pretty pictures of flowers and white walls. “However, occasionally things …

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